Shipping & Store Policy

Delivery

 

 

Free Delivery!

Free Delivery!
We offer free delivery within New Zealand on all orders over $65 NZD. For orders under this amount, postage is just $5.90.

NZ Delivery Times

Orders to most destinations within New Zealand are sent Mon-Fri on an overnight service and would normally be with you within 1-3 working days.

NZ Rural Delivery Times

For rural addresses in NZ, please allow for an extra 3-10 days for delivery.

Policy

Dashing Diva uses NZ Post for safe and timely delivery of your order. These services allow us to offer fast delivery of items in 2-5 business days (excluding processing time) within the NZ.

Most orders are processed within 2-5 business days of receipt. This does not include weekends and holidays. All orders placed on the weekend will be processed on the following Monday; while all orders placed on National Holidays will be processed on the following business day.

While we try our best to deliver your items in the speediest manner, Dashing Diva does not guarantee specific delivery times. The shipping times listed above are estimated. You may track your order at any time using the tracking number Dashing Diva provides to you after your order has been processed and shipped.

Orders are shipped from Long Bay, Auckland location.

Please Note: Dashing Diva is not responsible for lost or stolen packages. We will, however, aid you in finding your lost or stolen package in conjunction with the carrier. In the rare event your package has been lost or stolen please also contact the carrier to open an investigation.

 

HOLIDAY SHIPPING

Please note that original shipping will not be refunded for any returns.

The holiday buying season causes a spike in shipping that can overwhelm carriers and delay packages. At Dashing Diva we make every effort to process and ship your purchase swiftly, however, we cannot be held responsible for delays in transit during the holiday season. Please shop early to ensure your items are delivered on time during the holiday season.

By completing a purchase with Dashing Diva you are agreeing to our shipping and delivery policy.

LOST & STOLEN ITEMS

Please note that we are not responsible for any lost or stolen items.

We understand that sometimes things can get lost along the way or items may get stolen, and we will do our best to try and help you find your missing item.

Please make sure to double check you have input the correct address in your initial order. If there is an error, most likely your order is on its way to us and we will ship it right back out to your correct address!

If your address and information is correct, please check with your local post office.